Apple Music is indeed a great app used by many people for offline listening. However, even though it’s a great music platform, it still has its limitations in the form of issues. And from time to time, Apple Music can encounter such issues without any warning. If you are reading this article, then you must have probably encountered a problem with your Apple Music.

Fortunately for you, we have this article to teach you how to contact Apple Support chat using any device. And if you get to the end part of this article, we will also teach you how to avoid facing these Apple Problems in the future by learning our special and bonus method.

Article Content Part 1. Frequently Asked Apple Music ProblemsPart 2. How to Get Apple Support?Part 3. What is The Best Way to Fix Apple Music ProblemsPart 4. Conclusion

Part 1. Frequently Asked Apple Music Problems

Are you also one of the people who is currently experiencing Apple Music problems? Find out more about them by reading this article. Apple Music, even though a great app, can still encounter system issues from time to time. And sometimes, these issues are too hard to fix on your own that’s why you need to contact Apple Support chat right away.

But before we get to that part, let us first learn what are the top 3 frequently asked problems on Apple Music. And maybe, just maybe, we can find a problem similar to yours which can help fix it.

#1 Apple Music Draining Battery Life

“My iPhone was fully charged to 100% before I went to bed last night, and overnight, the phone drained to 25% when not in use."

One of the most recent Apple Music problems that a lot of users have encountered is their battery suddenly draining out even if it’s not in use. This could be caused because of the background activity of your Apple Music. Here is how you can fix it:

  1. Turn on your Low Power Mode
  2. Close unused apps
  3. Restart your device
  4. Force quit the Apple Music app
  5. Factory reset your phone settings

Apple Music Draining Battery Life

#2 Apple Music Library Not Showing Up

“I have paid for my subscription this month but I can’t suddenly see my Apple Music Library. Why is my Apple Music Library not showing up all of a sudden?”

Some users reported that after upgrading to the latest iOS version of their phones, their Apple Music Library is suddenly not showing up. It is mostly because you will have to rely on network connections to show some of the hidden files on your Apple Music. Here are some possible methods you can use to fix it:

  1. Check your network connection
  2. Turn on and turn off your Airplane mode
  3. Make sure you have a steady and strong WiFi connection
  4. Reset the network settings of your device
  5. Turn off your device and restart it

#3 Apple Music Not Playing Songs

“I can’t play any songs on Apple Music when I was playing them a while ago. How can I fix this?” A lot of users have also faced problems like their Apple Music not playing any songs after they have updated their devices with the latest iOS version. If you experience the same issues, try fixing them by using these methods:

  1. Restart Apple Music on your phone
  2. Delete and reinstall Apple Music
  3. Quite Apple Music
  4. Restart your phone
  5. Check the network connection

Part 2. How to Get Apple Support?

If you encounter certain issues on your Apple Music you should always put in mind to contact Apple Support chat right away. However, if you don’t want to know how to get Apple Support, you can always follow the methods we have prepared below so you can contact Apple Support chat once you face Apple Music issues.

#1 Call Apple Support By Phone

You can always contact the Apple Support team through a phone number. There is always a phone number assigned in each country where you can directly talk with someone from the Apple Support team.

If the customer support agent is talking with you, they will ask for your phone’s serial number. The best to do is to write it down first before contacting them to save time. Here is how you can get the serial number of your phone:

  1. Go to your Settings
  2. Tap General
  3. Click on the About section then tap on Serial Number
  4. And if you are using a MAC, click the Apple icon on top of the screen and click About This Mac, you will see your serial number at the bottom

#2 Chat with the Apple Support Team

You can always directly chat with your Apple Support team if you encounter problems with your Apple Music. To do this, simply follow the steps we have provided below:

  1. Go to your browser and search for apple.com
  2. Choose which Apple product you are having problems with
  3. Select Chat and sign in using your Apple ID
  4. Enter your device’s serial number
  5. When a pop-up window appears, type in the detailed problems of the Apple Music issue you are experiencing. A customer support agent will help you with it

#3 Find a Local App Store Near You

You can also go to your local App Store so you can get immediate help with your Apple Music problems. To find the closest App Store near you, you can follow the steps we have provided below:

  1. Go to your browser and visit com/retail
  2. On the top window, choose your state then select Local App Store from the drop-down menu
  3. This will instantly show the nearest App Store in your location
  4. Make an appointment with them so you can fix your Apple issues
  5. To make an appointment with them, simply click Set up a repair and follow the instructions on the screen

#4 Contact Apple Support Using Twitter

Apple Support also has a Twitter account where you can directly message them. Their username is @AppleSupport. The support hours on Twitter are open from 5 am to 8 pm daily.

#5 Contact Apple Support With Apple Support App

Another way to contact Apple Support chat is through the help of their Apple Support App. You can find this Apple Support App on the App Store of your device. Their app is intended to help Apple users fix Apple issues by talking to a real person or by helping you find the nearest App Store in your location.

Part 3. What is The Best Way to Fix Apple Music Problems

If you are tired of encountering Apple Music problems you can always follow this special method of ours. This way, you can avoid having to contact Apple support chat and at the same time listen to your favorite Apple Music songs even without paying a subscription fee.

The best way to fix Apple Music problems is to find a third-party app like TunesFun Apple Music Converter. With TunesFun Apple Music Converter, you can have all your favorite playlists and tracks from Apple Music saved on your device forever. You can also continue listening to them without any interruptions and without having to pay any subscription fee.

TunesFun Apple Music Converter can remove the DRM software that protects your Apple Music track, convert it to a file you want, and listen to them any time you want. With TunesFun Apple Music Converter, you can also avoid having to encounter Apple Music issues from time to time.

To use TunesFun Apple Music Converter follow the steps below:

  1. Download and install TunesFun Apple Music Converter on your computer
  2. Open the app and select the songs you want to convert
  3. Choose the format and the folder where you want to save them
  4. Click Convert

The Best Way to Fix Apple Music Problems

And just like that, you can now fix Apple Music problems with the help of a single app.

Part 4. Conclusion

Now that you have finally learned how to contact Apple Support chat using different methods, we sure do hope you can fix your Apple Music problems in no time so you can also enjoy listening to your favorite Apple Music songs without any interruptions.

Try It Free Try It Free

Also, if you want to avoid encountering Apple Music problems forever, you can always download and install TunesFun Apple Music Converter on your device and listen to your favorite Apple Music songs without even paying any subscription fee.

With the help of the TunesFun Apple Music Converter, you can enjoy unlimited Apple Music songs in just a few clicks!